Motor Policy (2 Wheeler & Private Car)

  1. Motor Insurance

Vehicle insurance is insurance purchased for cars, trucks, motorcycles, and other road vehicles. Its primary use is to provide financial protection against physical damage and/or bodily injury resulting from traffic collisions and against liability that could also arise therefrom. The specific terms of vehicle insurance vary with legal regulations in each region. To a lesser degree vehicle insurance may additionally offer financial protection against theft of the vehicle and possibly damage to the vehicle, sustained from things other than traffic collisions.

Proposal Form

This is a very important document in Motor insurance which seeks vital information regarding the vehicle and also yourself.

It should be filled in all respects giving your contact number and E-mail id (if you have) and signed by you only.

The items provided in the proposal are simple and brief. In case you need any clarification or information you may seek the assistance of our Office or the Marketing Representatives viz. Agents Development Officers and our Intermediaries.

A copy of the proposal will be returned to you along with the policy. In case you do not receive it please contact the policy issuing office.

Important Conditions for Insurance

a. You must have insurable interest. In other words you must be the Registered Owner of the vehicle. In case of transfer of ownership on sale of your vehicle the transferee (buyer of the vehicle) shall apply for transfer of the policy within 14 days from the date of transfer of R.C to the Company so that the necessary change of ownership is recorded in the policy by the Company and issue a fresh Certificate of Insurance. If this is not done within the stipulated period of 14 days claims if any will be rejected. This may kindly be noted.

b. In case your vehicle is fitted with bi-fuel system such as Petrol/ Diesel and CNG/ LPG as permitted by the concerned RTA the same should be mentioned in the proposal form itself so that required premium can be charged. Non-disclosure of this can prejudice the claim.

c. It is always advised to renew your motor policy before the expiry date so that there is continuity. In case there is any break in insurance policy the vehicle needs to be physically inspected at your cost and a fresh proposal form will be collected.

d. The Insured Declared Value (IDV) of the vehicle will be deemed to be Sum Insured for the purpose of insurance. Therefore when your vehicle is brand new it is covered at 95% of Invoice Price for the first policy period. Thereafter depreciation is charged for the vehicle based on the usage i.e. age of the vehicle as per schedule of depreciation for arriving at IDV. The said schedule of depreciation is very much available with our Office and the same can be verified by you if you feel it necessary. However if your vehicle is beyond 5 years of age or an obsolete model IDV fixation under the policy is only based on an understanding between you and our Company. Therefore you may exercise proper care before fixing IDV under the policy.

e. We advise you to keep safely all previous policy records so that you are helped in case Third party claims are filed after many years.

Claims

In case an unfortunate loss covered in the policy occurs we request you to take the following steps to get prompt service

1. Contact the policy issuing Office of United India immediately or if the accident takes place anywhere other than the City/ Town where policy issuing Office is located contact the nearest Office of United India so that survey is arranged. List of our Offices with addresses across the country with Phone Numbers are available in our Company’s web site for your ready reference. Check our web site www.uiic.co.in for list of our Offices across the country

2. In case of major accidents including fire/riot losses keep the vehicle at the accident spot/ site until the spot surveyor comes to the place of accident and inspects the same. However please note that spot survey is necessary in case of accident to all commercial vehicles. Please keep the phone No. of the agent/ policy issuing Office for quick response from our side.

3. Simultaneously if there are any third party injuries/ deaths make sure to inform the nearest Police Station about the accident and also full details of injuries/ deaths or damage to any Third Party Property as the case may be. In case you provide treatment to any injured person/s in any Hospital the name of the hospital and also Doctor’s Name who has given the treatment may be informed to us.

4. After completing the said formalities you may move/ tow the vehicle to any authorized workshop of your choice and obtain estimate from them and the same may be submitted to us together with completed claim form (this can be obtained from any of our nearest office) for our arranging final survey. You may also please submit to the surveyor copy of the complaint lodged with the police station along with original FIR if immediately available. However in case where TP injuries are involved FIR is compulsory and the same must be submitted to the office.

5. It should be ensured that under no circumstances repair work is commenced until the final surveyor verifies the damage and gives green signal to proceed with the repairs

6. After the repairs are carried out for partial loss claims you have to submit the cash bills for spare parts and labour and seek reimbursement if the claim is admissible.

Salvage

Utmost care should be taken by you to preserve the salvage (wherever replacements of parts are allowed) in whatever form i.e. parts of the vehicle/vehicle as a whole till the claim is disposed off either by deducting the value of salvage from the claim amount or collecting the salvage from you and settling the claim in Toto.

This is applicable whatever be the mode settlement i.e. whether on repair loss basis/total loss basis/net of salvage loss basis as otherwise the claim settlement will be jeopardized which may be carefully noted.

At any stage of the claim if the company feels the necessity to inspect the salvage the company may do so.

In case the claim settlement is delayed due to unavoidable reasons you may take the assistance of the surveyor and our Office in prompt disposal of the salvage.

Theft Losses

Immediate intimation to the police as well as our policy issuing office is compulsory. Please note that the delay in lodging FIR and intimating the claim to our office may ultimately result into rejection of the claim. Please note that filing of the FIR is not only a policy condition but also a requirement under law.

Finally you should not engage any unauthorized persons for your insurance purpose so also at the time of claim. It is always safe for you either to contact the office or any of our authorized representatives of the company viz. Agents Development Officers and our Intermediaries

Grievance Redressal

In case you have a complaint or grievance regarding the services rendered by us you may approach or write or e-mail to the policy issuing office Regional office/Head office for redressal.

If you are not satisfied with the response from the Company you are free to take up the matter with the Hon’ble Ombudsman details of which may be obtained from the policy issuing office or log on to uiic.co.in.

We Cover

Motor vehicle which includes Private cars , Motorised Two wheelers and Commercial vehicles excluding vehicles running on rails.

Who can insure?

Owners of the vehicle Financiers or Lessee who have insurable interest in a motor vehicle.

Package Policy:

Two Sections:

Section I (Own Damage – OD) of Package Policy:

    • Covers loss or damage to the vehicle

Section II ((Liability) of Package Policy:

    • Covers Liability to third parties bodily injury and or death and property damage
    • Personal accident cover for the owner driver for a specified sum insured

Liability only policy

  • Liability to third parties bodily injury and or death and property damage
  • Personal accident cover for the owner driver for a specified sum insured

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